Privacy policy

Last updated: 26 September 2026

Who we are

This website is run by Ambidextrous Labs Ambidextrous (UEN 53366238M), a software studio based in Singapore. In this policy, “we”, “us” and “our” mean Ambidextrous Labs.

If you have any questions about how we handle your personal data, write to our Data Protection Officer at hi@ambidextrouslabs.com.

What we collect

We collect only what you choose to give us. If you email us or enquire about our services, we receive your name, your email address and anything you include in your message.

If you book a session or become a client, we also keep the details needed to deliver the work, send invoices and keep our business records, such as your business name and billing details.

Our website host keeps standard server logs, such as your IP address, browser type and the pages you visited, for security and to keep the site running. We do not use advertising or tracking cookies on this site.

How we use it

We use your personal data to reply to you, to provide the services you ask for, to send you information you have asked to receive, to invoice and keep business records, and to meet our legal obligations.

We do not sell your personal data, and we do not use it for any purpose you would not reasonably expect without asking you first.

Who we share it with

We share personal data only with the service providers we need to run the business, such as our email, hosting, scheduling, accounting and payment providers, and only as much as they need to do their job. Some of these providers store data outside Singapore. Where they do, we take reasonable steps to make sure your data is protected to a standard comparable to Singapore law.

We may also disclose personal data where the law requires it.

How we use AI tools

We use AI tools, including Claude, in our work. We share only what a task needs, and we choose tools and settings that protect your data.

How long we keep it

We keep personal data only for as long as we need it for the purposes above, or as long as the law requires. Business and financial records are generally kept for five years, in line with Singapore requirements.

Keeping it safe

We take reasonable security measures to protect your personal data from unauthorised access, use or disclosure, including access controls and secure, reputable service providers.

Your choices and rights

Under Singapore’s Personal Data Protection Act, you can ask to see the personal data we hold about you, ask us to correct it, or withdraw your consent to our using it. You can also unsubscribe from any email we send you at any time.

To do any of these, email hi@ambidextrouslabs.com. We will reply within 30 days.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.